Client Testimonials

The following are genuine testimonials written by our clients. We pride ourselves on excellent customer service and we would love to hear your feedback too!

 
Thank you Irene Krukowski for organising everything and being so spot on with everything so we have a perfect experience! Can’t wait to go on another cruise! Kibizis kids club was great. Carlo loved it and he is 11. So many shows, theatre dance and magic and comedians and ice shows plus 80’s dance party and a disco for the kids. Also dream works entertainment every day they come out for photos and do a few parades. Non stop food anytime of the day! It was amazing, so amazing we didn’t want it to end! Sad to leave all those nice people we met. From all over the world, Royal Caribbean is an American ship so we experienced so much more!
— Family of 7 - Royal Caribbean Pacific Cruise, Dec 2017
Oh my goodness Fiji is amazing! The seaplane flew us here yesterday morning it was so much fun and the resort is just incredible - I do not have words to describe how beautiful it is and the staff are lovely. Thank you for organising everything for us this is officially our best holiday ever and it’s only the second day!
— Jane Fenn, November 2017
 Japan - 2017

Japan - 2017

"Hi Irene, I wanted to say thank you for everything that you've done for us. The whole trip was amazing, the tour, the hotels everything. We were all pleased and happy. Thank you again, will be in touch soon for our next tour overseas!" - MKUD -  Macedonian Folk Dancing Group, November 2017

We are soo thrilled so far hayley! Everything is wonderful. From The guides and drivers meeting us at shanghai and xian to the wonderful accomodation . Can’t fault anything !! We love china - much cleaner and newer than expected and the people are very helpful and friendly! Having a truly great experience so far! Thank you!
— Chrissy & Pete, November 2017
 China 2017

China 2017

Melanie Wallace-Smith

"Journeys by Design arranged an amazing 2 week holiday for us through mainland China that consisted of hiking, cycling and the adventure filled holiday we were looking for.  They tailored the trip to exactly what we were looking for and arranged for English speaking guides to be with us on a daily basis. An avid traveller and repeat customer of Journeys by Design for over five years, I will never go to another travel agent"

Journeys by Design have recently taken over my travel bookings for business travel. These trips have been both domestic and international. I could not be happier with the service, the organised manner in which things are booked, or with the choices of accommodation made by the team. I will definitely use JBD for my personal travel when the time comes. Thank you for looking after me so well. Highly recommended.
— Nicole Miller, July 2016
 CUBA and Mexico - Cabo

CUBA and Mexico - Cabo

Tom Bayford

“We always wanted our honeymoon to be one of our most adventurous trips and we good not have been happier with the itinerary and organisation put together by Journeys By Design. After having a fantastic time in Mexico and Cuba, I unfortunately became very ill and was hospitalised in the Dominican Republic. For this reason we needed to return home and cancel the rest of the trip, this would normally have been a huge hassle, however with the help of JBD we were quickly organised on the next convenient flight and quickly returned home. JBD then held our hand through the entire process making insurance claims and we managed to get all our lost funds back, which meant we were able to take a second honeymoon!!!”

Thank you so much to Hayley and the team for making our wonderful trip to Berlin, Paris and Venice so effortless and successful. Accommodation, flights, airport to hotel transfers all went so smoothly, we were blow away by such service, not to mention excellent accommodation chosen for us. Well done and thank you!
— Maeve Kearney Fitzgerald, July 2016
 CUBA and Mexico - Cabo

CUBA and Mexico - Cabo

Melanie Wallace-Smith

“Journeys by design arranged our honeymoon for us in 2012. It was across Mexico (Cabo & Mexico City) and also to Cuba. The travel itinerary was seamless., the accommodation was in great locations and it was exactly the holiday we were looking for. I could not recommend them more highly”